When you place an order on our website, every effort is made to ensure the accuracy of the description, specifications, and prices. However, mistakes can happen. If such a situation occurs, we may not be able to accept your order. In this case, you will be contacted with a full explanation and a corrected offer. The information displayed is considered an invitation to treat and not a confirmed sales offer. The contract is confirmed upon delivery of the goods.
Due to popularity and/or supply constraints of certain products, we may need to limit the number of products available for purchase. We also reserve the right to change the quantities available for purchase at any time, even after an order has been placed.
Shipping and Delivery
The shipping times ("shipped by") displayed on our website refer to the estimated time needed for the packages to leave our premises. Since many events beyond our control can affect the delivery of your order even after it has left our facilities, we cannot be held responsible for delivery delays. However, we will work with you to ensure smooth delivery.
It may happen that we confirm your order but later learn that we are unable to provide the product ordered. In this case, we will contact you and offer to cancel the order and fully refund the purchases.
We try to make the delivery process as simple as possible. Each shipment requires a signature upon delivery. Express shipments can only be delivered to physical addresses.
The delivery and shipping times are calculated in working days from Monday to Friday. On major holidays such as Christmas and New Year's Day, please allow for extra delivery time. On these special occasions, we will update the shipping times on the product pages to reflect any potential delays.
For your protection, all orders are sent by registered mail, which requires a signature. If you are not present, a card will be left on your door or in your mailbox advising you to collect your goods at a local post office.
We are a UK-based company and offer all our services from our premises in London. We use a drop shipping system to ship orders.
Customers are responsible for providing complete and accurate shipping addresses. We cannot change your shipping address once a package has been shipped, and we cannot be held responsible for lost packages due to incomplete or inaccurate addresses.
Exchanges and Returns (Money-back Guarantee)
If, when you receive your products, you are not completely satisfied, you may return them to us within 14 days for an exchange or refund. The return process is completed within 5 working days from the day we receive your return. Items must be in the original packaging, in all boxes, packing materials, manuals, blank warranty cards, and all accessories and documents provided by the manufacturer.
You must contact us and receive a Return Merchandise Authorization (RMA) number before returning an item. Any product without an RMA number will not be refunded.
If products are altered or damaged, the warranty and money-back guarantee become void.
The money-back guarantee does not cover wholesale orders or custom orders.
We strongly recommend that you fully insure the package you are returning. We suggest using a carrier that can provide proof of delivery. We cannot be held responsible for lost or damaged items during transportation.
The return is at the customer's expense. We are generally unable to refund postage fees.
Any returned product deemed non-defective may be refunded within the timeframes indicated above. Goods altered by the customer will not be replaced but will be returned at the customer's expense.
Promotional or clearance products cannot be returned for repair. No refund or replacement will be made.
We strive to ensure that you receive your order in perfect condition. If you do not receive the products you ordered, please contact us. In the unlikely event that the product arrives damaged or defective, please contact us immediately. If you have previously contacted us, we cover all shipping costs for the return of damaged or mis-shipped items.
While we try, in good faith, to be as accurate as possible, we cannot guarantee that product descriptions or any other content is accurate, complete, reliable, or error-free. From time to time, our website may contain information that contains typographical errors, inaccuracies, or omissions related to product description, pricing, and availability.
We reserve the right to correct any inaccuracies or omissions, errors, and modify or update information at any time without prior notice. If a critical specification is changed after the order or within seven days of delivery, you may cancel and return the order for a full refund.
Prices and item availability are subject to change without notice. Unless otherwise stated, prices advertised on this site do not include standard international shipping. Each order is subject to shipping charges, which vary depending on the destination of the shipment. Prices do not include import taxes or duties, if your package is reviewed and deemed taxable by your local customs.
All content including text, logo icons, graphic logos, audio images, digital clips, and software are the property of our company and are protected by international copyright laws.
License and Site Access
We grant you a limited license to access this site and make personal use of it. This license does not include any commercial use of this site or its contents, any collection and use of product listings, any collection and use of descriptions or prices of listings, any derivative use of this site or its contents, any downloading or copying of account information for the benefit of another merchant, or any use of data mining, robots, or similar data gathering and extraction tools.
This site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any interest without our prior written consent.
We are a company based in the United Kingdom. If you have any questions or concerns regarding our terms and conditions of sale, please contact us at the following address:
GeekPro UK Co., LTD.
563 Chiswick High Road
London W4 3AY
Important: do not send any products to this address unless instructed to do so by a member of our customer service team. Click here to request a product return or replacement.
These general terms and conditions of sale are governed and interpreted in accordance with English law. In the event of a dispute arising from these general terms and conditions of sale, we will seek to resolve it amicably. If this is not possible, the English courts will have jurisdiction to settle the dispute.
Modification of the General Terms and Conditions of Sale
We reserve the right to modify these general terms and conditions of sale at any time. The modifications will be effective from the date of their publication on our website. We encourage you to regularly consult our general terms and conditions of sale to stay informed of any changes.
By placing an order on our website, you accept our general terms and conditions of sale in their entirety.